Casual Bookings on a Mobile Device

This article will guide you through how to make Casual Bookings on a Mobile Device.

Log in to your Storypark for Families App

Select Account

Select Bookings and Billing

Note: A new window will open within the app which redirects you to the Storypark Manage sign in page.

Log in to Storypark Manage using your username and password

Select the Families Icon

Select the Bookings Tab

Select the Green + Button

Select the Child (if multiple Children are on the same account),

Select the Arrangement Type

Note: If you are claiming CCS the Arrangement Type should always be CWA. It is recommended that this is always selected as the default option

Select Casual from the Booking Type

Enter the Booking Date, Room and Session

If your preferred day does not appear your service may restrict bookings within a certain time period. If this is the case please contact the centre to request a booking

Enter a promotional discount code if applicable

Read and Accept the Terms and Conditions

Select Save

You will see the bookings appear in your bookings list as Approved or Pending.

If the Bookings is Pending - the Service will need to Approve the Booking to confirm the place. Once the Bookings has been approved you will receive and email AND notification via the Guardian Portal
Was this article helpful?
Thank you!