Once sessions have been submitted to CCSS for processing, you can retrieve the payment details into the software. The retrieved payment details will then populate onto the remittance reports in Storypark Manage to assist you further. Storypark Manage then automatically reconciles the payment with the family's account and adds the adjustment if the estimated CCS rebate was less or more depending upon the circumstances.

Querying CCS Payments

Step 1: Click the CCSS icon from the left-hand side menu.

Step 2: Click on the payments icon from the available CCSS interfaces.

Step 3: You will see the list of payments by clearing number on the grid. The Storypark Manage system automatically queries CCSS payments on a regular interval. However, you have an option to query it manually if you wish.

Step 4: Click on the Q icon to query the CCSS payments.

Step 5: Enter the details as per your requirements and click on the query CCSS button at the bottom.

Step 6: Once queried, you will be able to see the available payments on the listing screen. You can further search or use our advance search filter to filter the payments as per your requirement.


How To Search or Filter CCS Payments

Step 1: Click the CCSS icon from the left-hand side menu.

Step 2: Click on the payments icon from the available CCSS interfaces.

Step 3: You will see the list of payments arranged by clearing number on the grid.

Step 4: Use the keyword search or clearing reason to filter the basic details. Click on the filter icon to use our advanced search.

Step 5: Select/enter the relevant details and click on the update search button to filter the records.


How To Export CCS Payments To Excel

Step 1: Click the CCSS icon from the left side menu.

Step 2: Click on the payments icon from the available CCSS interfaces.

Step 3: You will see the list of payments arranged by clearing number on the grid.

Step 4: Select the payments to export it in an excel using the bulk action button.

Step 5: Our system will download the excel file for you.

Note: Ensure your pop-up blocker is off.



For more information, please browse through our support documents or alternatively contact our support team.
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