Quick-start 1: How to Add Providers.

A provider approved under the Family Assistance Law provides child care in one or more of its services and receives and passes on Child Care Subsidy payments to eligible families to reduce the cost of child care.

A provider approved under the Family Assistance Law is responsible for satisfying obligations under both Commonwealth, state and territory laws.

For these reasons, it is required to set up a provider in Storypark Office Platform.

If you are not a CCSS Service, you may still set up your service provider using the same details as an organisation or your service.

Now let's learn how to add a Provider in Storypark Manage.

To add a provider from onboarding wizard, click on the button to add your provider(s).

Step 1:

Here, You will be able to watch a help video that will show you what needs to be done to add your provider(s).

Click on the down arrow from the video screen above to go to the next step.

Step 2:
First, enter the name of the Provider

Step 3:

Next, it will ask you if your trading name is the same as the provider name. If your answer is yes, click "Yes". If not, click "No" and enter in your new trading as name.

Next enter in the Provider's ABN > Click Next

Next, select "Yes" if you are a registered CCSS provider. Select "No" if you are a Kinder or other type of service.

Step 4:

If you are CCSS connected, you will need to activate your PRODA status through > https://proda.humanservices.gov.au. Here are the instructions on how to activate your PRODA status.

Note: You must be the authorised person to complete this task.

Once you have done this through PRODA, please enter the details in the section shown below.

If you are not CCSS connected yet- you can click the Skip button below the Activate PRODA button. You will need to contact the support team 1300 543 792 to help you connect at a later date.

Step 5:

Next enter in the contact information of the provider. This will assist Storypark Office support staff to get in touch with you if we need.

Step 6:

Next, enter your provider address details.

Step 7:

Next, Fill out the details of the administrator. This will be the primary contact person for the Provider. > Click Next.

Step 8:

Next, select the type of care you offer > click Next.

Step 9:

Once you have completed the steps, please review the details.

If all details are correct, then click on "Create Provider" button.

For more information, please browse our support documents or alternatively contact our support team.
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