CCSS Enrolments reflect the details provided to Centrelink by families. For instance, if the name on Centrelink is Ava Smith Thomas but it is Ava Thomas on Storypark Manage, the enrolment will reflect the former name provided to Centrelink.

CCSS Enrolments reflect details provided to Centrelink and not to Storypark Manage.

As a result, if a name needs to be changed on a CCSS Enrolment, the family will need to contact Centrelink to make the change. Unfortunately this is not something that we at Storypark Manage can do.

For more information, please browse through our support documents or alternatively contact our support team.
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