Centres may wish to increase session fees due to a new calendar or financial year. Follow the instructions below to increase a fee within your service.

Step 1: Select settings from the left-hand side menu.

Step 2: Click on sessions and fees.



Step 3: In the session and fees tab, locate the session you wish to change, click the 3-dot menu and select edit.



Note: If you are completing this process from the enterprise access level, you also have the option to update fee templates . Editing the template will increase the fees for all services assigned.



Step 4: Scroll down to Fee Details and click 'Edit'.



Step 5: Select the effective date, you would like the fee to be increased from.



IMPORTANT: Do not forget to update the effective date, as this indicates the day the new fee becomes active. If the effective date is not changed, all previously billed sessions under this name will update to the new fee, adding adjustments to future invoices.

Step 6: Type in the new fee.



Step 7: When finished, click update session.



For more information, please browse our support documents or alternatively contact our support team.
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