How to set up a direct debit on a family account and set a debit limit?

Setting up a direct debit is the easiest and most convenient way to receive the payments from families.

Set up direct debit

Step 1: Search for the families from the families listing screen.



Step 2: Click on the family name and open the family summary. Once opened, click on three dots and then click on edit the payment account.



Step 3: Add a new credit/debit card or bank account. We accept Visa, Mastercard and American Express cards. Double check that the credit card you’re signing up with isn’t about to expire.



Step 4: If you want to set a limit on the account, select gap fee with upto amount.



Step 5: Once you select Submit, you’ll see a confirmation screen if the submission is successful.
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