Storypark Manage Minimum Hardware/Software Requirements

This article outlines the hardware/software compatibility and minimum performance requirements of Storypark Manage web portal and mobile applications.

Note: Storypark Manage does not provide hardware support. Services should engage an IT services partner to assist if they do not employ experienced personnel.

In this article:

Internet requirements

Wi-Fi VS cabled connections

Testing internet performance

Browser compatibility

Device compatibility

Computer compatibility

Supporting operating systems

Unsupported operating systems

Internet requirements

Internet connectivity is critical to the performance of Storypark Manage applications. A reliable, high-speed connection will ensure you achieve optimal performance.

We recommend that Services:

Install a primary DSL or cable connection with a minimum download speed greater than 20 MB per second and upload speed of 5 MB per second.

Purchase a back-up wireless internet dongle or device for emergencies where your primary internet connection is disrupted

Wi-Fi vs cabled connections

We recommend that network cabling is installed and all devices are connected to a local area network via network switches in order to connect them to the internet.

However if Wi-Fi is implemented to connect devices to the internet, a commercial-grade Wi-Fi system should be installed. Home routers and Wi-Fi access points may not be suitable for business data volumes. However, you can run a speed test to make sure that your internet service has sufficient performance.

Testing internet performance

Navigate to www.speedtest.net on the device you wish to test

Click Go or Start to commence the test

Compare the results to the above minimum download and upload speeds.

Browser compatibility

Storypark Manage web apps are browser-based applications designed, built and tested to work on Google Chrome, Chromium Edge, Firefox and Safari Browsers.

We strongly recommend using Google Chrome for best performance and reliability.

Device compatibility

Storypark Manage Kiosk



Computer compatibility

This section relates to computer requirements to operate the following Storypark Manage applications:



Supported operating systems



Unsupported operating systems

Our system may operate or may not operate on below operating system. We have not tested the applications on them. You may choose to use but no support will be offered in case if some functions may not operate as it intended to.

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