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Payment & Billing
Learn everything about payments, charges, statements & invoices
Payments & Billing Overview
Payments & Billing Overview **Step 1: **Click on payments & billing from the left hand side menu. Step 2: You can now view accounts, payments, scheduled payments, misc. charges, invoices and statements. Step 3: Accounts - Where you can view all accounts information and records, add charges and much more.
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How To Read a Families Invoice
Payment Method: This indicates how you are to pay your fees. If this reflects ‘direct debit’, the total amount due will automatically be deducted from your nominated bank account or credit card on the due date. Invoice Period: This refers to the date range your fees are for.  by a guardian to cover any unpaid fees when the child finishes care. If the fees are paid in full when the child finishes, then bonds can be refunded at the service's discretion. Step 1: Once you have logged into Storypark Manage, select payments & billing from the left-hand side menu. Step 2: Select payments from the top me
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How To Complete A Once-Off Debit Online (Using A Credit Card Or Bank Account)
In this document, we will show you how you can simply add a once-off debit online payment. Debit online is used to debit a family, using a credit card or bank account for an unscheduled or a once off payment. Step 1: Select payments & billing from the left hand side menu. Step 2: Select accounts from the top menu. This will bring you to the Payment Accounts screen, where you can select 'A
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Invoice Screen Overview
This help document will assist you with navigating and reading the payments page. This help document will assist you in how to read a family invoice and navigating through the invoice. Step 1: Select the payment and billing from the left-hand side menu. Step 2: Select Invoices from the top menu.  by a guardian to cover any unpaid fees when the child finishes care. If the fees are paid in full when the child finishes, then bonds can be refunded at the service's discretion. Step 1: Select payments & billing from the left hand side menu. Step 2: Select payments from the top menu and click the green plus button.  entitlement. This measure
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How To Read A Family's Statement
This help document will assist you in reading a family's statement. Step 1: Log into your guardian portal in Storypark Step 2: Click on families in the left-hand menu bar. Step 3: Click on the payments & billing tab in your account.  and view all details. Step 1: Select the payments and billing from the left-hand side menu. **Step 2: **Select the scheduled payments page from the top menu. 
When using Storypark Manage, you have the option to customise your search results to find exactly what you want! Searching, filtering or refining can help you get a quick overview of the data you wish to view for a specific purpose. Step 1: Select payments & billing from the left hand side menu. Step 2: Select the tab you want to look at from the top menu. 
How to View or Download a Statement (Payments & Billing) In this help document, you will learn how to email a statement to the payment account holder via the Payments and Billing module. A statement will show you the attendance summary, any payments made, any once off payments or credits made for a selected period of time and Year to date absences. **Step 1: **Once you have logged into Storypark Manage, select payments & billing from the left-hand menu.  How to manage payment & billing profile [Accou
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Help Guide - Payments & Billing Settings Guides & Links
Help Page - Payments & Billing Settings Guides & Links This article contains all the links to the University links for Guides and Videos to assist you with managing Payments and Billing Settings for your Service. Videos How to manage payment & billing profile Direct Debit Profile how to edit/update [Payment & Billing Settings: Invoice & General Settings Configuration ](https://xap.fleeq.io/l/
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Bulk Add Payments
Bulk Add Payments This article will assist you with bulk adding payments for Families or Children at your Service. Overview The option will allow you to apply a bulk credit to 1 or More Families or Children.
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Managing Kindy Transaction Categories & Credits
Managing Kindy Transaction Categories & Credits This article will assist you with the process on applying creating Transaction Categories to allow you to apply credits to your Families accounts for the Free Kindergarten in NSW and VIC, and also applying Kindergarten credits for other States. Overview Kindy Credits can be applied to your Families Account Balances to reduce their Out of Pocket Expense. The recommended process is to create a specific Transaction Category to assist you with
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Adding Family Direct Debit Details
Adding Family Direct Debit Details This article will assist you with adding Direct Debit Details in for a Family. Overview All Families will need to have a Payment Account created to be linked to the Bookings of the children on the Account.
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